Pre-Booking FAQ
How do I get assigned a planner?
This is the BEST part about the Collective. You have picked your top 2 planners that you want to speak with based on their bios. We check availability and inform you who is available for your date. You choose if you want to speak to one or all planners that you picked. Once you have finished your phone consults – you decide who you want to book! We want to be sure that who you choose to work with is someone that you connect with and trust. Our company (philosophy) is all about connection and authenticity. We want to make sure that you feel comfortable with the person who is working with you to make your day perfect.
how long has c&D events been in business?
We have been in business since 2006! Each lead planner starts out as an assistant for a year, then shadows for another year. The training takes about 2.5 years before they book their own events. All of our lead planners have been with C & D Collective for at least 5 years, some for 10+ years!
what if my planner gets sick or hurt?
This is the beauty of a large team. We never fully book our weekends. This means that we have at least 2 of our leads free every weekend to fill in if we have a planner fall ill or get hurt. We have not had to utilize this yet (knock on wood!) but we are prepared if we need to be.
How many people will be there from C&D at my event?
There is at least 2 people. Your lead planner and their assistant. For larger guests counts and logistically complicated events, we add more assistants. It also depends on if you have multiple locations. If your ceremony and reception is in a separate place, we typically add a third person for half the day to help with the transition of guests.
What if I need you there all day? is that extra?
Not at all! Our service is turn key- meaning we do not charge hourly or nickle and dime you! We arrive when we need to arrive (no matter what time). We are on site by the time the first vendor is there (not including hair and makeup) making sure they know where to go and what to do! We stay until the end of the night when the venue locks up. Some events we are there for 10 hours, and some events over 15 hours. We do the job based on the need of the event, not hours of work.
what is the payment schedule?
This depends on the service you choose. We are also very flexible and can offer different payment plans based on what works best for you. This is generally how we structure our payment schedules.
For Event Management it is a $500 retainer with 50% of the remaining balance due 6 months before your event and the last 50% due 14 days before your event.
For Partial or Full Service, it is a $1000 retainer with 50% of the remaining balance due 6 months later, and the final 50% due 60 days before your event.
can I see a sample contract?
Definitely! Here are some samples of contract for the different services:
how do I book?
It is super easy! We do everything electronically. First - e-mail the planner you would like to book. Then. you will receive a contract via e-mail to sign. Once you sign, Sarah Williams (our office manager), will send you an invoice and instructions on how you pay your deposit. She will also send an e-mail letting you and your planner know that you have signed the contract and the planning will begin!
